Refund policy

Last updated: March 20, 2026

At Amari, we are committed to delivering products that reflect both quality and meaning. We understand that each order carries personal significance, and we strive to ensure that every piece meets your expectations. If for any reason you are not fully satisfied, we offer a clear and fair return and refund policy designed to provide peace of mind.

100 Day Money Back Guarantee

We proudly offer a 100 day money back guarantee. If you are not satisfied with your purchase, you may request a return or refund within 100 days of receiving your order. This guarantee reflects our confidence in the quality of our products and our commitment to customer satisfaction.

Eligibility for Returns

To be eligible for a return, items must be in their original condition, unworn, and free from damage not caused by us. All returns must be requested within 100 days of delivery.

Due to the personalized nature of our products, certain items may not be eligible for standard returns. However, if your item arrives damaged, defective, or incorrect, we will gladly offer a replacement or refund.

Custom and Personalized Orders

As many of our products are custom made, including engraved items, we do not accept returns based on personal preference, incorrect photo selection, or minor variations in engraving results. We strongly recommend reviewing all customization details carefully before placing your order.

If there is an issue with your order due to an error on our part, we will take full responsibility and provide a suitable resolution.

Return Process

To initiate a return, please contact us at amarigemlb@gmail.com with your order number and a description of the issue. If applicable, include clear photos of the item.

Once your request is reviewed and approved, we will provide instructions on how to return your item.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe.

Shipping fees are non refundable unless the return is due to our error.

Exchanges

We offer replacements for items that arrive damaged, defective, or incorrect. If you require an exchange, please contact us and we will assist you promptly.

Cancellations

Orders may be canceled within a limited time after purchase. Once production has begun, particularly for personalized items, cancellations may no longer be possible.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, we recommend checking with your bank or payment provider, as processing times may vary.

Contact

For any questions regarding returns, refunds, or your order, please contact us at:

Email: amarigemlb@gmail.com

At Amari, our goal is to ensure that every customer feels confident in their purchase. Our policies are designed to balance the personalized nature of our products with a commitment to fairness, quality, and trust.